{"id":1562,"date":"2013-04-25T11:04:53","date_gmt":"2013-04-25T08:04:53","guid":{"rendered":"https:\/\/blog.lmra.gov.bh\/en\/?p=1562"},"modified":"2013-04-25T11:04:53","modified_gmt":"2013-04-25T08:04:53","slug":"lmra-responds-to-customer-queries-applications-within-a-record-short-time","status":"publish","type":"post","link":"https:\/\/blog.lmra.gov.bh\/en\/2013\/04\/25\/lmra-responds-to-customer-queries-applications-within-a-record-short-time\/","title":{"rendered":"LMRA responds to customer queries, applications within a record short time"},"content":{"rendered":"<p><span id=\"bodytext\" class=\"bodytext1\">\u00a0Manama: April 24 &#8211;(BNA)&#8211; The Labor Market Regulatory Authority (LMRA) has accomplished a record feat in responding to customer queries and processing applications, reaching highest average since 2009, reducing the time it takes to respond to the ever increasingly-growing number of customer queries and applications.<!--more--><\/p>\n<p>The LMRA&#8217;s CEO, Mr. Osama bin Abdullah Al-Absi, said that the LMRA has achieved a new record high in terms of finalizing all clientele queries and applications received through the E-Support website, reaching a record time of three working days in maximum limit, and even exceeded this to two working days only.<\/p>\n<p align=\"left\">\nThe LMRA chief explained that the LMRA had dealt with 33,500 E-support applications last year (2012) compared with 11,000 E-support applications submitted by clients within period from 1-1-2013 until 17-4-2013 alone. Mr. Al-Absi praised the efforts of the E-Support Team in the Directorate of Customer Service.<\/p>\n<p align=\"left\">\nThe E-support service was launched in July 2008. The LMRA accomplished highest record in terms of responding to customers last week as the LMRA was able to respond to all e-support applications within three working days. The number of queries received by Customer Services electronically reached 4,400 per month.<\/p>\n<p align=\"left\">The LMRA is a leader in providing community services on the Internet and the first governmental body in the region to launch its E-support services, thus saving clientele&#8217;s time and efforts.<\/p>\n<p align=\"left\">The E-Support Team in the LMRA promptly responds to customer enquiries, helps them and solves any problem they may be facing within a record time of 3 working days at most. (IY)<\/p>\n<p><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u00a0Manama: April 24 &#8211;(BNA)&#8211; The Labor Market Regulatory Authority (LMRA) has accomplished a record feat in responding to customer queries and processing applications, reaching highest average since 2009, reducing the time it takes to respond to the ever increasingly-growing number &hellip; <a href=\"https:\/\/blog.lmra.gov.bh\/en\/2013\/04\/25\/lmra-responds-to-customer-queries-applications-within-a-record-short-time\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4],"tags":[27,36,98,121],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>LMRA responds to customer queries, applications within a record short time  - 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